Last updated: 4 August 2026
The following general terms and conditions of sale shall be deemed accepted when the Customer receives the order confirmation from Climera S.r.l.

PAYMENT TERMS
Payments must be made in legal tender in favour of Climera S.r.l., Porcia (Italy).
In the event of failure to make payment within the agreed term, default interest shall be applied at the prevailing bank rate.
The goods are supplied ex works (EXW). Accessory components are invoiced separately.
The failure to supply accessory components that in no way compromise the use of the delivered products shall not entitle the Customer to suspend or delay payment for the products.
The Customer may not withhold or reduce the amount due on the basis of credit notes not yet issued or in connection with claims not acknowledged by Climera S.r.l.
It is expressly agreed that the Customer’s payment obligation remains binding even in the event of a dispute, regardless of its nature or extent.

TRANSPORT OF GOODS, PACKAGING AND SHIPPING
Unless expressly agreed otherwise, delivery times are always indicative and non-binding.
The goods are transported at the Customer’s risk.
Special packaging not otherwise provided for shall be invoiced separately.
Any delays in delivery attributable to the carrier shall not be the responsibility of Climera S.r.l.
Extraordinary events, natural disasters or other causes of force majeure shall release Climera S.r.l. from compliance with any binding delivery deadlines.

CLAIMS AND RETURNS
Claims relating to visible defects must be notified to Climera S.r.l. in writing no later than 14 days from receipt of the goods or, in the case of multiple shipments, within 14 days from receipt of the last package of the order, by sending the notification to info@climeragroup.com.
For other defects, the warranty terms indicated above shall remain applicable.
Prices may be subject to revision by Climera S.r.l. based on any changes occurring up to the time the Customer receives the order confirmation.
Claims relating to products modified or damaged by third parties or by the Customer will not be accepted.
Returns shall be made ex works from the Climera S.r.l. logistics facility (EXW).
Climera S.r.l. disclaims any obligation to replace its products for defects attributable to improper maintenance.
The installer is required to take out insurance covering any damage caused by water.

TECHNICAL DATA
The dimensions, performance, weights and all other data relating to Climera S.r.l. products, as stated in price lists and catalogues, are to be considered indicative and include manufacturing tolerances that are not subject to price adjustments.

JURISDICTION
For any dispute, the exclusively competent court shall be the Court of Pordenone (Italy), to the exclusion of any alternative jurisdiction.
Climera S.r.l. reserves the right to replace its radiator models without prior notice.